Family & Friends

The Access Securepak package fulfillment and delivery service allows an offender’s family and friends to easily order and send food, personal care products, electronics, footwear and clothing to their incarcerated loved one. It’s a convenient, secure way to support and stay connected with someone you care about.

 

Ordering a package is easy and convenient. You simply choose from a selection of popular and cost-effective products, then we assemble and deliver the package. Everything you choose for your loved-one’s package is pre-approved by the agency, and any limits or restrictions are automatically observed. Some agencies also allow offenders to order packages using their trust or prepaid account funds.

 

You can place orders 24/7 on accesssecurepak.com and by phone, fax, mail, or kiosk, depending on the agency. 

 

Start shopping today … and don’t hesitate to contact us  for assistance or more information.

 

Agencies

The Access Securepak Package Program is a comprehensive package fulfillment and delivery system designed to meet the needs of offenders’ loved ones and correctional facilities alike. Shoppers can easily order and send food, personal care items, electronics, footwear and clothing to their incarcerated loved ones, and agencies benefit from less contraband and package-processing time.

 

A Better Way to Send Packages
Access Securepak helps eliminate risk and improve efficiencies. We remove the burden of moving packages through your facility, incorporating security at every step of the fulfillment process.

  • Orders are packaged at our secured warehouse.
  • Packages are sealed with tamper-evident tape.
  • Our employees undergo an extensive screening process. 

 

A Vast Selection in Secure Packaging
With a menu of more than 5,000 products, in a broad array of categories, we offer the industry’s largest selection of commissary items. Many are designed specifically to enhance safety, including items in clear packages, containers and casings. 

 

Customized Programs with Unique Features
Whether you’re a state DOC or a smaller agency, we can design a program that meets your specific requirements, including:

  • Flexible product menu options and pricing
  • Popular name brands and/or cost-effective private labels
  • Flexible package delivery schedules
  • Automated application of limits and restrictions
  • Online program administration tools
  • Kiosk ordering for offenders
  • Bar code package tracking 

 

Technological Tools
Our proprietary software features automated order processing and rule enforcement, detailed and customized reports, and tools for tracking buying patterns. 

 

Commitment to Customer Satisfaction
We strive to make every Access Securepak program hassle-free, for institutions and consumers alike. Toward that end, we provide:

  • Complete marketing support
  • A dedicated account manager
  • Many convenient ways to place orders
  • Bilingual customer service, by phone and online